Accessibility

One of our core beliefs is that everyone in our community should have a place here, regardless of technology or ability. Because of that belief, Sweet Water Decor is committed to maintaining a digital experience that is accessible to all. To that end, we are making active efforts to ensure its digital channels substantially comply with the Web Content Accessibility Guidelines designed by the World Wide Web Consortium, the international standard-setter in digital accessibility. These efforts include: Adding the Accessibly App - an App built for Shopify stores like ours that enables us to comply with the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG), ensuring that our store is easy to use and navigate for everyone. We strive to have an inclusive and welcoming environment for all of our customers. We provide accessibility options which users can select under the widget; Regularly reviewing our digital channels for technical issues that could impede access; Maintaining multiple methods and channels of contact for users to report any technical issues they experience; and Addressing issues promptly whenever they are found or reported. Accessibility is a crucial goal towards which we are actively striving at all times. Together, we are confident we can achieve it. If you encounter an issue accessing our digital channels, please let us know using any of the methods below. Via Email: customerservice@sweetwaterdecor.com Via Phone: 412-402-8996 (If we are unable to answer, please leave a voicemail and we'll be in touch soon during our normal business hours - M-F 9-4pm EST and excluding major US holidays) Last updated on: 2/17/2025